Survey on Satisfaction with the Services Offered on IstatData, the Database of the National Institute of Statistics

Language: English - English
- English - English
- Italiano - Italian

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Section 1 – Satisfaction

For Istat, it is important to understand whether the “IstatData” database meets the needs of its users, for example, if it is easy to customize tables or create charts, and whether the virtual assistant (AI) is helpful in finding the data of interest. Every response helps us improve our services.

Thank you for your cooperation.

(This question is mandatory)

1. Overall, how satisfied are you with the services offered by the IstatData database?

Very satisfied
Fairly satisfied
A little satisfied
Dissatisfied

(This question is mandatory)

2. Which features of the database satisfied you the most?

Check all that apply

Please select at most 3 answers

Availability of APIs for machine-to-machine data exchange
Effectiveness of the virtual assistant (AI)
Availability of charts, maps, and dashboards for data comparison
Thematic organization of the large amount of the available information
System navigation speed
Availability of data in various downloadable formats
Ability to customize tables

(This question is mandatory)

3. Which features of the database did you appreciate less or did not fully meet your expectations?

Check all that apply

Please select at most 3 answers

Availability of APIs for machine-to-machine data exchange
Effectiveness of the virtual assistant (AI)
Availability of charts, maps, and dashboards for data comparison
Thematic organization of the large amount of the available information
System navigation speed
Availability of data in various downloadable formats
Ability to customize tables

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